PRIVACY POLICY
Last Updated: February 6, 2025
Welcome to Talon Crest Technology's Privacy Policy. We understand the importance of protecting your personal information, especially when it comes to technology services. This policy explains how we handle your data with the utmost care and respect.
1. INTRODUCTION
At Talon Crest Technology, LLC ("we," "us," or "our"), your privacy is our priority. This policy explains how we protect your information when you use taloncrest.com (our "Website") and our technology support services.
2. INFORMATION WE COLLECT
Personal Information:
• Your name and contact details
• Phone numbers (for SMS communications)
• Email addresses
• Apple ID information (only for service purposes)
• Payment information
• Service preferences and history
Technical Information:
• Device information
• Cookies and usage data
• Shopping cart information
• Website interaction data
3. COOKIES AND TRACKING
Our website uses cookies to make your experience better. These help us:
• Keep track of items in your shopping cart
• Know if you've left items in your cart
• Improve how our website works
• Make your experience better
Important: Our website uses cookies to track items in your shopping cart, including abandoned carts. We use this information to send helpful reminder messages via SMS.
4. SMS COMMUNICATIONS
When you sign up for text messages:
• We'll send cart reminder messages
• Service updates and appointment reminders
• Educational content and special offers
• You can stop messages anytime by texting STOP
Your SMS information is private: We never share your text messaging data with other companies.
5. HOW WE USE YOUR INFORMATION
We use your information to:
• Provide tech support services
• Process your payments
• Send appointment reminders
• Communicate about our services
• Improve our teaching
• Keep your data secure
• Send cart reminders
• Understand how people use our website
6. INFORMATION SHARING
We keep your information private. We only share it:
• When you say it's okay
• With companies that help us provide services
• When the law requires it
• To protect our rights
Remember: We never share your SMS sign-up information with others.
7. DATA SECURITY
We protect your information with:
• Secure storage systems
• Encrypted communications
• Regular security updates
• Limited access controls
• Secure payment processing
8. YOUR RIGHTS AND CHOICES
You can:
• See your personal information
• Fix any incorrect information
• Ask us to delete your information
• Stop marketing messages
• Stop SMS messages
• Control cookie settings
9. CONTACT US
Questions about privacy?
Email: contact@taloncrest.com
Phone: 469-933-1083
Website: www.taloncrest.com
10. POLICY UPDATES
We may update this policy from time to time. Check back here for the latest version. Using our services after changes means you accept the new policy.
Note: This privacy policy is written in clear language to help our clients understand how we protect their information. If you have any questions, please don't hesitate to contact us above.