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 Microsoft Tech Support

 Need help with your Microsoft devices?


We've got you covered! Whether it's setting up your Windows PC or Surface Tablet, managing your Microsoft account and passwords, or resolving Skype and messaging issues, we're here to make things simple.


We can virtually guide you through using accessibility features, backing up your data to OneDrive, and staying safe from online threats—all at a pace that’s comfortable for you.

Check out our services below.

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BRO​NZE  


Microsoft Device Setup/Support

Setting Up and Navigating Windows PCs and Surface Tablets

Getting started with your new Windows PC or Surface Tablet doesn’t have to be tricky! Our friendly virtual setup service is here to guide you step by step.
We’ll help you:


  • Navigate the Interface
  • Personalize Settings
  • Manage Notifications
  • Email Setup
  • Backup Device to OneDrive
  • Adjust features like larger text, high contrast, or magnifier
  • And More!


Let us make your virtual Apple experience fun, and simple!

This service includes (1) session. 

(1) - 1 or 2 hour Device Setup/Support
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person using blue Microsoft Surface
SILV​ER  


1-on-1 Personalized Microsoft Training

Unlock the Power of Your Microsoft Device with Tailored, Expert-Led Training

Our dedicated team will provide a dynamic and hands-on virtual training session on optimizing your new Microsoft device. Dive into intuitive navigation and efficient gesture control as we guide you through essential functions, including:


  • Seamlessly making calls using Skype and Contacts
  • Swiftly sending messages with Outlook and Teams
  • Managing your schedule with Calendar and setting reminders
  • Navigating apps and using Cortana for voice-activated assistance
  • Any topics you want to cover.

Let us enhance your Microsoft virtual experience to its fullest potential!

This service includes (2) sessions. The schedule of the subsequent session will be discussed during the consultation.

(1) - 30 minute Consultation

(1) - 1 or 2 hour Personalized Training

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GOLD   


Ultimate Microsoft Experience

Elevate Your Tech Journey with Seamless Setup, In-Depth Training, and Follow-up Support

Unlock the full potential of your Microsoft device with our comprehensive Ultimate Microsoft Experience. Designed for seamless setup, in-depth training, and ongoing support, this virtual package ensures your technology journey is smooth and enjoyable.


  • Comprehensive Consultation
    • Engage in an in-depth phone consultation to understand your specific needs and goals. (Up to 1 hour)

  • Expert Device Setup & Customization
    • Enjoy a hassle-free setup with our expert guidance. We assist in creating or configuring your Microsoft account, connecting to Wi-Fi, and customizing settings to suit your preferences. (Up to 1 hour)

  • Seamless Data Transfer & Restoration
    • Our data transfer and restoration service ensures your essential information, including contacts, photos, and files, are moved securely and efficiently using your preferred cloud provider. (Up to 1 hour)

  • Personalized Training Session
    • Explore essential features and functionalities as we guide you through key operations, answer questions, and provide tips to enhance your device usage. (Up to 2 hours)

  • Follow-up Support & Assistance
    • Receive a 30-minute follow-up session to address any issues or questions, ensuring your device remains in top condition.


Experience the pinnacle of device setup and support with our all-inclusive package, crafted to elevate your Microsoft technology experience to new heights!

This service includes (5) sessions. Subsequent session schedule will be discussed during the initial consultation.
(1) 1 hour Consultation
(1) 1 hour Device Setup/Support
(1) 1 hour Data Transfer & Restoration
(1) 2 hour Training
(1) 30 minute Follow-Up