Tech Support Services
Personalized, one-on-one guidance tailored to individual needs.
Comprehensive support for smartphones, laptops, tablets, and desktops.
Services designed to enhance independence, confidence, and digital fluency.
Expertise in device setup, troubleshooting, app navigation, and digital safety.
Smart Phone Service
Our Smart Phone Service is designed to help clients unlock the full potential of their Apple or Android smartphones.
From setting up the device to mastering essential apps like messaging, email, and social media, we provide step-by-step guidance tailored to individual needs.
We also focus on teaching digital safety practices, ensuring clients can browse and use apps with confidence.
Service Highlights Include:
- Personalized setup for Apple and Android devices.
- Assistance with app installation and navigation.
- Hands-on guidance for texting, calling, and video chatting.
- Digital safety tips for secure browsing and app usage.
Laptop Service
Whether it’s a Windows or macOS laptop, our Laptop Service ensures clients feel comfortable and confident using their devices.
We assist with setting up email accounts, navigating the internet, and using essential tools like word processors and spreadsheets.
Additionally, we provide troubleshooting support and teach file organization skills to make everyday tasks seamless.
Service Highlights Include:
- Comprehensive setup for Windows and macOS laptops.
- Guidance on email, web browsing, and productivity tools.
- Troubleshooting support for common laptop issues.
- File organization and backup assistance.
Schedule In-Person Service
Tablet Service
Whether it’s a Windows or macOS laptop, our Laptop Service ensures clients feel comfortable and confident using their devices.
We assist with setting up email accounts, navigating the internet, and using essential tools like word processors and spreadsheets.
Additionally, we provide troubleshooting support and teach file organization skills to make everyday tasks seamless.
Service Highlights Include:
- Easy setup for iPads and Android tablets.
- Tutorials for e-reading, video streaming, and app usage.
- Help with syncing tablets to other devices.
- Digital safety and parental control setup.
Schedule In-Person Service
Desktop Service
Whether it’s a Windows or macOS laptop, our Laptop Service ensures clients feel comfortable and confident using their devices.
We assist with setting up email accounts, navigating the internet, and using essential tools like word processors and spreadsheets.
Additionally, we provide troubleshooting support and teach file organization skills to make everyday tasks seamless.
Service Highlights Include:
- Setup and optimization for Windows and macOS desktops.
- Tutorials for using web browsers, email, and software.
- Assistance with hardware like printers and scanners.
- Guidance on creating and managing secure passwords.
Schedule In-Person Service
Frequently Asked Questions
We currently serve the communities in the zip codes below for our In-Person Services.
75006, 75007, 75010, 75019, 75022, 75028,
75038, 75039, 75062, 75063, 75057, 75067,
75077, 75225, 75234, 76051, 76092
Virtual Tech Support - $90/hour
In-Home Tech Support - $120/hour
Reliable Support: Never feel stuck or overwhelmed by technology again.
Tailored for You: Services designed with older adults in mind—accessible, easy to understand, and stress-free.
Ongoing Confidence: Build your digital fluency and independence with every interaction.
During a Virtual Session, you’ll connect with a tech expert from the comfort of your home using Zoom and remote-access software.
We’ll guide you step-by-step through your tech challenges, answer your questions, and teach you new skills.
With screen-sharing tools and clear instructions, we make technology easy to understand and help you feel confident and in control of your devices.
An In-person Session brings a tech expert directly to the comfort of your home for hands-on support.
Whether it’s setting up new devices, optimizing your workspace, or troubleshooting complex issues, we’ll work side-by-side to create a seamless, stress-free experience.
Every session is personalized to your goals, making technology approachable and convenient for your daily life.